Summit Ridge Capital (Pty) Ltd ("Summit Ridge", "we", "us" or "our") respects your privacy and is committed to protecting personal information processed through Summit Ridge Capital Signals.
This Privacy Policy explains how we collect, use, store, protect and otherwise process personal information when you use our website, platform and related services.
1. Responsible party
The responsible party for personal information processed through the service is:
Summit Ridge Capital (Pty) Ltd
Registered South African Company
Registration No. 2025/960992/07
2. Information we may collect
Depending on how you use the service, we may collect information such as:
- Name and account information.
- Email address and contact information.
- Authentication and account-security information.
- Subscription and transaction information.
- Customer-support communications.
- Technical information relating to your device and browser.
- IP address and security-related information.
- Usage information relating to the platform.
Payment information may be processed by third-party payment providers. Where payment information is handled by a payment provider, that provider's own terms and privacy practices may also apply.
3. Why we process personal information
We may process personal information to:
- Create and manage user accounts.
- Provide access to subscription services.
- Process and manage payments.
- Authenticate users and protect accounts.
- Provide customer support.
- Communicate important service information.
- Prevent fraud, abuse and unauthorised access.
- Maintain and improve our website and platform.
- Comply with legal and regulatory obligations.
4. Lawful processing
We process personal information in accordance with applicable South African data-protection requirements, including the Protection of Personal Information Act 4 of 2013 ("POPIA").
Personal information will only be processed where there is a lawful basis for doing so and for purposes that are appropriate to the relationship between you and Summit Ridge.
5. Account security
We implement reasonable technical and organisational measures intended to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
No internet-based service can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us if you believe your account has been compromised.
6. Service providers
We may use trusted third-party service providers to support functions such as hosting, authentication, payments, email delivery, analytics, security and customer support.
Where appropriate, such providers may process personal information on our behalf and will be subject to contractual or other appropriate safeguards.
7. International processing
Some technology or service providers may process information outside South Africa. Where personal information is transferred across borders, we will take steps required by applicable law to ensure that the transfer and processing are appropriately protected.
8. Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, resolve disputes, enforce agreements and satisfy legal or regulatory obligations.
9. Your rights
Subject to applicable law, you may have rights relating to your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion where legally applicable.
- Object to certain forms of processing.
- Withdraw consent where processing is based on consent.
- Raise a complaint concerning our handling of your information.
10. Direct marketing
Where required by applicable law, we will obtain the necessary permission before sending direct electronic marketing communications. You may unsubscribe from marketing communications where an unsubscribe mechanism is provided.
11. Cookies and similar technologies
Our website may use cookies or similar technologies for essential functionality, security, authentication, preferences and analytics.
Where required, we will provide appropriate information or choices concerning non-essential cookies.
12. Children
Our services are intended for adults and are not directed at children. We do not knowingly seek to collect personal information from children where doing so would be unlawful.
13. Privacy enquiries
If you have a privacy question, wish to exercise a privacy right or believe that your personal information has been handled improperly, please contact Summit Ridge Capital through the support contact provided on our website.
14. Changes to this policy
We may update this Privacy Policy when our services, technology or legal obligations change. The updated version will be published on this page together with a revised effective date.